Política de envío

By placing an order, the customer accepts both the Shipping Policy and Refund Policy.

How does shipping work?

It takes us 3-9 days to process the order, and the items will arrive within 12-52 days at this time. We have seen some delays in shipping due to COVID-19. Please be patient with us and the amazing delivery services out there. These shipping times vary a lot due to safety measures in place relating to COVID-19. During certain times of the year (including holidays), there may be delays due to the amount of packages going through postal carriers. During busy times, the estimated delivery time is 12-60 days. 

Will multiple items arrive together or separately?

In order to get the items to you as fast as possible, multiple items will most likely arrive separately. Depending on what type of item is (clothing, mugs, jewelry, etc), it is made in different facilities, and so may be shipped separately. 

Where do the items ship from?

We source our products from multiple wholesalers around the world. Our items ship from warehouses located in China, Mexico, United States, Canada or Europe, depending on what the product is. This is why depending on which items selected, they will arrive separately. 

Do you ship internationally?

Yes, we offer free shipping to everywhere possible! 

Will I be charged customs?

Unfortunately, we can't control customs charges. Occasionally, they may occur when items cross borders, and it is up to the customer to pay them. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases. The customer is responsible for all customs and post carrier fees.

Will there be delays due to COVID-19?

Our fulfilment times for all products may be longer than usual and may continue to increase until things get back to normal. We're seeing delays in our supply chain, including distributors and shipping carriers as the entire industry is grappling with challenges. We are so grateful to all shipping carriers handling this unprecedented situation. Please be patient with us and the amazing delivery services out there. Stay safe, and thank you for supporting our business.